Keeping Your
Medical Aid Honest
Medical Aid Honest
🔒 Secure
Submit your matter to MediCheck
Securely share your complaint or declined claim. MediCheck will advocate on your behalf under the Medical Schemes Act 131 of 1998.
🏥 Your details
Full name *
Medical aid scheme *
71 registered medical schemes
Membership number *
Contact number *
Email address
⚠️ POPIA Notice — Protection of Personal Information Act 4 of 2013
MediCheck (Bermar Holdings 2018 Pty Ltd, Reg 2018/466342/07) is the Responsible Party for all personal information collected through this portal. Your information is used solely for member advocacy under the Medical Schemes Act 131 of 1998. It will not be shared without your explicit consent, except where required by law. Data is retained for 5 years and then securely destroyed.
✅ Confirm your consent
Processing of personal informationI consent to MediCheck collecting and processing my personal and medical information for the purpose of member advocacy and dispute resolution with my medical aid scheme.
Communication on my behalfI authorise MediCheck to communicate with my medical aid scheme, treating clinicians, the CMS, and relevant third parties on my behalf.
Confidentiality acknowledgementI understand all information is treated as strictly confidential and stored securely in accordance with POPIA.
🔒
You may request access, correction, or deletion of your personal information at any time by contacting mark@medicheck.net.za or +27 11 443 1184.
📝 Tell us about your matter
Type of matter *
Scheme reference / auth number
Treating clinician / hospital
Date of decline or incident
Description of the problem *
Amount in dispute (R)
📋 Final details & submit
Please list any documents you have (decline letters, auth forms, medical accounts, clinical reports). You can email these directly to mark@medicheck.net.za with your reference number after submitting.
Documents you have available
Additional notes for MediCheck
📧
On submission, MediCheck receives an immediate email notification with your full matter details. You will be contacted within 1–2 business days.
Matter submitted successfully
MediCheck has received your submission and will be in contact within 1–2 business days. Please quote your reference number in all correspondence.
Your MediCheck reference number
MC-2026-00000
What happens next
1
Email your documentsSend any supporting documents to mark@medicheck.net.za — quote your reference number in the subject line.
2
Case assessmentMediCheck reviews your matter and identifies the applicable regulatory basis under the Medical Schemes Act.
3
Scheme engagementA formal advocacy letter is sent to your scheme. MediCheck escalates through CMS or further appeals as required.